VETA CRM SOFTWARE – PRIVACY POLICY

Effective Date:

January 1, 2025

At Veta CRM Software (“Veta,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy applies to all users of our website, platform, mobile applications, and services (collectively, the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information to provide and improve our Services:

1.1 Personal Information

When you sign up for an account, request a demo, subscribe to a plan, or contact us, we may collect:

Full nameEmail addressPhone numberCompany nameBusiness industry

1.2 Billing Information

All payment data, including credit/debit card information, is processed securely by our payment processor (e.g., Stripe). We

do not store or access your card number or billing address

directly.

1.3 Usage Data

We may automatically collect data related to your use of the Services, including:

IP addressBrowser typePages visitedActions taken on the platformDevice type and operating system

1.4 Cookies and Similar Technologies

We use cookies and similar tracking tools to:

Improve website functionalityPersonalize your experienceAnalyze performance and user behaviorManage login sessions

You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

Provide and operate our ServicesManage user accounts and authenticate accessImprove, personalize, and expand our ServicesCommunicate with you about updates, billing, support, and marketingMonitor platform performance and detect security issuesComply with legal obligations

3. Sharing and Disclosure of Information

We do

not sell

or rent your personal information. We may share your data in the following limited circumstances:

With service providers: We may share information with third-party vendors (such as Stripe for payments or email providers for notifications) who perform services on our behalf under confidentiality agreements.For legal compliance: We may disclose information if required by law or in good faith to protect legal rights, comply with judicial proceedings, or prevent fraud or abuse. Business transfers: In the event of a merger, sale, or acquisition of Veta, user data may be transferred to the new owner as part of the business continuity.

4. Data Retention and Deletion

We retain your data for as long as your account is active or as necessary to provide our Services. If you cancel your account, we will retain your data for up to

120 days

, after which it will be permanently deleted unless you request immediate removal.

You may request data deletion at any time by contacting us at

[email protected]

.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While no system is completely secure, we use industry best practices including:

HTTPS encryptionRole-based access controlsSecure authentication mechanismsRegular audits and system monitoring

6. International Users

Our Services are hosted in the United States. If you access our platform from outside the U.S., you acknowledge that your data may be transferred to and processed in the U.S., where privacy laws may differ.

7. Your Rights and Choices

You have the following rights regarding your personal data:

Access: Request a copy of your data.Correction: Request correction of inaccurate data.Deletion: Request deletion of your data (subject to retention policies).Opt-out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise any of these rights, email us at

[email protected]

.

8. Third-Party Links and Services

Our platform may contain links to third-party websites or integrations. This Privacy Policy does not apply to any external services or websites. We are not responsible for the content or privacy practices of third parties.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a minor, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our services. We will notify you of significant updates by posting the new policy on our website and updating the effective date above.

Your continued use of our Services after changes are posted constitutes acceptance of those changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, you may contact us at:

Veta CRM Software
Email: [email protected]
Phone: 781-354-3415